Responsible Gaming
Introduction
Online pokies and casino gaming should be enjoyed as entertainment only. It is important to remember that gambling is not a reliable way to earn money or solve financial problems. Games of chance are designed with a house edge, meaning the odds always favour the provider in the long term. Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in online gaming. We take age verification seriously and encourage parents and guardians to discuss responsible gambling with young people in their care.
Warning Signs of Problem Gambling
If you recognise any of the following signs, you may have a gambling problem. Please seek help:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or partners
- Spending more time and money on gambling than intended
- Neglecting work, study, family, or personal relationships due to gambling
- Borrowing money or going into debt to fund gambling
- Experiencing anxiety, depression, or mood swings related to gambling
- Feeling unable to stop or control gambling urges
- Using gambling to escape problems or negative feelings
- Lying about the extent of gambling activity
- Failed attempts to reduce or quit gambling
Self-Help Tools
Many gaming providers offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a limit on the amount of money you are willing to lose
- Reality Checks: Receive regular notifications reminding you how long you have been playing and how much you have spent
- Session Time Limits: Set a maximum duration for each gaming session
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming sites
- Account Closure: Close your account if you wish to stop gambling entirely
Support Organisations
If you are struggling with problem gambling, professional support is available. The following organisations provide free, confidential help:
Australia
- Gambling Help Online โ Free counselling and support service for people with gambling concerns
www.gamblinghelponline.org.au - Lifeline Australia โ 24/7 crisis support
Phone: 13 11 14
United Kingdom
- GamCare โ Information and support for problem gamblers
www.gamcare.org.uk - GamStop โ National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council โ Evidence-based information and resources
www.responsiblegambling.org
United States
- National Council on Problem Gambling โ Helpline and referral services
www.ncpgambling.org
Phone: 1-800-522-4700
Call to Action
If you think you may have a problem with gambling, please reach out for help today. Problem gambling is treatable, and seeking support is a sign of strength, not weakness. Contact one of the organisations listed above or speak to a trusted friend, family member, or healthcare provider. You deserve support, and help is available.